Frequently Asked Questions
FAQ – Guide to Services
What will my first appointment be like?
You will meet with one of our medical providers and receive a comprehensive evaluation that will include your previous medical history, surgical history and any medications you are currently taking, and a physical evaluation. The medical provider will determine if you have lymphatic involvement and prescribe a treatment plan to specifically treat your condition. This is an in depth examination and may take approximately 2 – 3 hours.
Do I need to bring anything with me to my first appointment?
Yes, please bring your completed New Patient Paperwork, which can be printed from the forms tab on this website or we can email to you. If you would like to fill out the paperwork in our clinic, please let us know and plan to arrive 15 minutes early.
Additionally, please bring your drivers license, health insurance card, and your current medication list.
If you have had previous lab work or testing (such as a Venous Ultrasound), it would be helpful for your to bring those as well. Any medical records you have pertaining to your condition or previous treatments you have tried would also be helpful.
Can I bring someone with me to my appointment?
You are welcome to bring someone with you to your appointment. We have limited space in our waiting room, so we do ask that you limit your guests to 1 person. If you need assistance with ambulation, transferring to the exam table or dressing or undressing, it is highly recommended to bring a family member or care giver to assist you.
Will my insurance cover my visit and treatment?
Our patient accounts department will verify your insurance benefits and will inform you what coverage your insurance provides. We will discuss any out of pocket expenses required to be paid by you and assist you in making financial arrangements.
What should I wear to my appointment?
Please wear loose fitting clothing, as you will be undressing and wearing a medical robe for your examination.
If only one leg or arm is swelling, will I have both examined and measured?
Yes. On your initial examination, both of your limbs must be examined and measured, even if only one is affected. We do this to determine a percentage difference between both of your extremities.
What if I have a wound?
During your initial examination, your wound will be assessed and cleaned. We will take measurements of the wound and pictures for documentation. Once the physician evaluates your wound, there may be an application of medication or debridement, if necessary. The wound will be dressed upon completion of your exam.
Who will I be seeing during my appointment?
You will be seen by one of our medical directors or lymphedema specialist. Our providers are listed on our website under the About Us page.
Are your therapists certified in Lymphedema?
Yes, our therapists are certified lymphedema therapists and have completed coursework and training to achieve this certification.
I have more questions, who would I contact?
Please ask to speak to a manager and they will be happy to answer any additional questions you may have.
Can I take water pills or use a diuretic prescription to reduce my swelling?
When there is lymphatic involvement, diuretics or water pills, become less effective and these methods are contraindicated in the treatment of lymphedema, as lymphatic fluid is comprised of water, protein and fat. Although diuretics may eliminate water, the protein and fat are left behind and will develop into fibrotic tissue and possible infections.
- Manual Lymph Drainage (MLD)
- Compression Bandaging
- Compression Pumping
- Range of Motion Exercise
- Skin & Nail Care
- Diet & Nutrition
- Durable Medical Equipment (DME)
- Presurgical Lymphatic Massage
- Post Cosmetic Surgical Lymphatic Massage